Ramsey Pharmacy
R a m s e y
  • Millennia Pharma Ltd

Privacy Policy

RAMSEY PHARMACY PRIVACY POLICY‬

(February 2025)‬

‭Information regarding what to expect when Ramsey Pharmacy (“we”, “us” or “our”)‬ ‭collects and processes your personal information. We take the protection of your‬ ‭data seriously and this provides information about the data collected and how it is‬ ‭used and shared. We are committed to ensuring that we meet all our obligations as‬ ‭required under the Data Protection Act 2018 and the UK General Data Protection‬ ‭Regulation and as amended from time to time.

‭ABOUT US‬

‭We are ‬‭Milennia Pharma Ltd, registered In England with company number‬ ‭14614301.‬

We trade‬‭ as Ramsey Pharmacy,‬‭ 20 Great Whyte, Huntingdon, Ramsey. PE26 1HA.‬

‭Our ICO number is ZB577956

‭YOUR DATA‬

The data we collect are as follows: your name, address, date of birth, contact‬ ‭information, your registered doctor’s surgery, National Health Service number (NHS‬ ‭number), the medication you have been prescribed and any health services we have‬
‭provided for you. We also have CCTV in the branch for the safety of our customers‬ ‭and staff. We hold this information as necessary within the terms of service provided‬ ‭by the NHS, the data protection act 2018. Our Patient medical record (PMR) system‬ ‭is protected via NHS provided security measures and user-based individual‬ ‭passwords. Customer data is retained for the duration necessary as required by the‬ ‭NHS and for us to be able to provide the services required.‬

‭This information is used but not limited to:‬
  1. Help dispense your medication
  2. Providing services and monitored dosage systems
  3. Financial data such as when paying by credit to be processed by our payment processor Barclays who will work with their own privacy policy
  4. Sharing of data

‭When needed we may share your personal data with‬‭:‬

  1. Your GP or other healthcare professional in support of your care.
  2. Prescription and service information including the NHS Business Services.
  3. Authority and other relevant NHS Local Authorities for the provision and payment of the services provided.
  4. If the business is sole or merged, personal data will be transferred to the new business owner in line with regulatory requirements.
  5. With our Patient Medication Records suppliers for the computer system which holds our data.
  6. Only if needed with our insurance providers.
  7. If requested, to comply with UK law.
  8. CCTV footage of an incident which requires police involvement.
‭To learn more about how the NHS uses data please visit‬‭:‬

YOUR RIGHTS

‭our data is protected by UK data protection laws, and you have a right to request‬ ‭the‬ ‭information we hold for you, and amendments that need to be made, restrictions to‬ ‭sharing of data (which may be limited) and in certain circumstances the deletion of‬ Data and the portability of the data, and you have the right to object to such ‭processing‬ ‭of data. Please be aware that despite our efforts, no security measures are perfect or‬ ‭impenetrable, and no method of data transmission can be guaranteed against any‬ ‭interception or other type of misuse.‬

To make a complaint please visit us in store, or email‬‭:‬

‭Our data privacy officer/responsible person is:‬

Name: Asta Tistuke

Contact details: greatwhyte@ramseypharmacy.co.uk in the first instance.
Should this not be resolved please contact the Information Commissioner’s Office on‬ ‭0303 123 1113 or at https://ico.org.uk/make-a-complaint/

WEBSITE

Our website can be visited at https://ramseypharmacy.co.uk/ ‬‭which may use cookies‬ ‭and other technologies to monitor usage of the website. We also provide links to‬ ‭external websites such as‬‭ www.nhs.uk to provide useful information.‬

Promotions

‭We may occasionally send out local promotions via SMS messaging or email of‬ ‭services or products available in branch or online. Should you wish to OPT-OUT‬ ‭Please email greatwhyte@ramseypharmacy.co.uk ‬‭with the subject heading‬
‭“OPT-OUT.”‬

‭Individuals can contact us to make an enquiry or lodge a complaint.‬

I‭ndividuals may also lodge a complaint with the Information Commissioner’s‬ ‭Office (ICO) by telephoning 0303123 1113 or official website https://ico.org.uk/

Opens at 08:30

Great Whyte
OPENING HOURS


  • Monday

    8:30 AM – 6:30 PM


  • Tuesday

    8:30 AM – 6:30 PM


  • Wednesday

    8:30 AM – 6:30 PM


  • Thursday

    8:30 AM – 6:30 PM


  • Friday

    8:30 AM – 6:30 PM


  • Saturday

    9:00 AM – 5:30 PM


  • Sunday

    Closed

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